Problem with an Order?
Please read the information below for more on how to proceed with a refund.
Do you need to cancel or change an order that has not yet entered the shipping process?
Did you receive a damaged or defective item?
Did you receive the wrong item or an item you didn't order?
Are you missing an item? Check the packing slip that was included with your shipment.
All refunds must not be opened and cannot be past more than 30 days from order date.
Wondering where your order is? If you have not yet received your order at all and think that you should have by now, visit the relevant order summary in Your Account. Here you will find updated availability information, estimated delivery dates, and even shipment tracking numbers when the carrier has made them available.
Need further assistance? Please include as much information as possible, such as the nature of the defect or damage or the name of any missing items.
To contact us regarding a return, fill out this form
|
|
|
|